Privacy Policy

This Privacy Policy describes how Green Lantern Pizza ("we," "us," or "our") collects, uses, discloses, and protects the personal information of users ("you" or "your") who visit or interact with our website located at delivery-greenlaternpizza.click (the "Website") and any related online food ordering services we provide. We are committed to protecting your privacy and handling your personal data in a transparent, responsible, and lawful manner.

Please read this Privacy Policy carefully before using our Website or submitting any personal information. By accessing or using our Website, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our Website immediately.

This Privacy Policy is governed by applicable United States federal and state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), and other applicable federal and state consumer protection statutes.

1. About Us

Green Lantern Pizza is a food service business operating through our online delivery platform. We provide customers with the ability to browse our menu, place food orders, and arrange delivery or pickup services through our digital platform.

2. Information We Collect

We collect various categories of personal information when you use our Website and services. The following sections describe in detail the types of data we collect, the sources from which we collect it, and the purposes for which such data is gathered.

2.1 Personal Identification Information

When you create an account, place a food order, or contact us directly, we may collect the following personal identification information:

• Full name – to identify you and personalize your experience
• Email address – for account registration, order confirmations, and communications
• Phone number – for delivery coordination and customer service
• Delivery address – including street address, city, state, and ZIP code, necessary for processing and fulfilling food delivery orders
• Billing information – including payment card details (processed securely through third-party payment processors; we do not store full card numbers)
• Date of birth or age verification data – where applicable for age-restricted products or promotions

2.2 Order and Transaction Data

When you place an order through our Website, we collect information related to that transaction, including:

• Items ordered, quantity, and special instructions
• Order history and frequency
• Payment amounts and transaction identifiers
• Delivery preferences and timestamps
• Customer reviews and feedback submitted through our platform

2.3 Usage and Behavioral Data

We automatically collect certain technical and behavioral data when you interact with our Website, including:

• IP address – used to estimate your general location and detect fraud
• Browser type and version
• Operating system and device type (desktop, mobile, tablet)
• Pages visited on our Website, time spent on each page, and navigation paths
• Referring URLs – the website or link from which you arrived at our Website
• Search queries entered on our Website
• Click patterns and interaction data
• Session duration and frequency of visits

2.4 Cookie and Tracking Technology Data

We use cookies, web beacons, pixel tags, local storage objects, and similar tracking technologies to collect data about your browsing activities. This data may include session identifiers, preference settings, shopping cart contents, and advertising identifiers. For more detailed information about how we use cookies and how you can manage your cookie preferences, please refer to Section 10 of this Privacy Policy.

2.5 Communications and Customer Support Data

If you contact us via email, phone, or through any contact form on our Website, we may collect:

• The content and metadata of your communications
• Records of any customer service interactions
• Feedback and survey responses
• Complaint and dispute records

2.6 Marketing and Preference Data

If you opt in to receive marketing communications from us, we collect information about your marketing preferences, subscription status, and engagement with our promotional content (such as email open rates and link clicks).

2.7 Information from Third Parties

We may receive personal information about you from third-party sources, including:

• Social media platforms if you connect or log in through a social account
• Third-party delivery service partners
• Analytics and advertising technology providers
• Fraud detection and identity verification services

3. How We Use Your Information

We use the personal information we collect for the following lawful purposes:

3.1 Providing and Managing Our Services

• Processing and fulfilling your food orders
• Creating and managing your account on our Website
• Arranging delivery logistics and coordinating with delivery partners
• Processing payments and issuing receipts or invoices
• Handling returns, refunds, and order modifications
• Responding to your inquiries and resolving customer service issues

3.2 Improving Our Website and Services

• Analyzing usage patterns to enhance the functionality and user experience of our Website
• Conducting internal research and development to improve our menu offerings and platform features
• Diagnosing and fixing technical bugs or errors
• Monitoring and ensuring the security of our Website and systems

3.3 Marketing and Promotional Activities

• Sending you promotional emails, newsletters, and special offers about Green Lantern Pizza products and services, subject to your marketing preferences and consent where required by law
• Displaying personalized advertisements on our Website and third-party platforms based on your browsing behavior and purchase history
• Conducting loyalty programs, sweepstakes, or promotional campaigns
• Measuring the effectiveness of our marketing campaigns

You have the right to opt out of marketing communications at any time. Please see Section 8 for more information about your privacy rights.

3.4 Legal and Compliance Purposes

• Complying with applicable federal and state laws and regulations
• Responding to lawful requests from government authorities or law enforcement
• Enforcing our Terms of Service and other applicable agreements
• Preventing and detecting fraud, unauthorized access, and other illegal activities
• Protecting the rights, property, and safety of Green Lantern Pizza, our customers, and the public

3.5 Business Operations

• Managing our relationships with business partners and service providers
• Facilitating business transactions such as mergers, acquisitions, or asset sales
• Maintaining accurate business records and financial reporting

4. Sharing Your Information with Third Parties

We do not sell, rent, or trade your personal information to third parties for their own independent marketing purposes. However, we may share your personal data in the following circumstances:

4.1 Service Providers and Business Partners

We engage trusted third-party companies and individuals to perform services on our behalf. These service providers may have access to your personal information only as necessary to perform their functions and are contractually obligated to protect your data. Categories of service providers include:

• Payment processors (e.g., credit card processors and payment gateway providers)
• Delivery and logistics partners who fulfill food delivery orders
• Cloud hosting and data storage providers
• Email marketing platforms
• Analytics providers (e.g., website traffic and behavior analytics tools)
• Customer support software providers
• Fraud prevention and identity verification services
• Advertising technology platforms

4.2 Legal Requirements and Law Enforcement

We may disclose your personal information if we believe in good faith that disclosure is necessary to:

• Comply with a legal obligation, court order, subpoena, or government request
• Protect and defend the rights or property of Green Lantern Pizza
• Prevent or investigate potential wrongdoing in connection with our services
• Protect the personal safety of our users, employees, or the public
• Protect against legal liability

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Website if such a transfer occurs and your information becomes subject to a different privacy policy.

4.4 With Your Consent

We may share your personal information with other third parties when we have your explicit consent to do so.

4.5 California-Specific Disclosures (CCPA/CPRA)

Under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), Green Lantern Pizza discloses that in the preceding 12 months, we have collected personal information in the categories described in Section 2 of this policy. We do not "sell" or "share" personal information as those terms are defined under the CCPA/CPRA for cross-context behavioral advertising purposes without providing a right to opt out. California residents have additional rights as described in Section 8 of this policy.

5. Data Security

We take the security of your personal information seriously and implement a variety of technical, administrative, and physical safeguards designed to protect your data from unauthorized access, disclosure, alteration, and destruction.

5.1 Technical Safeguards

• SSL/TLS Encryption: All data transmitted between your browser and our Website is encrypted using industry-standard Secure Sockets Layer (SSL) or Transport Layer Security (TLS) protocols.
• Payment Security: We use PCI-DSS compliant third-party payment processors to handle payment card information. We do not store, process, or transmit full payment card numbers on our own servers.
• Access Controls: Access to personal information within our organization is restricted to authorized personnel on a need-to-know basis.
• Firewalls and Intrusion Detection: We deploy network firewalls and monitoring systems to detect and prevent unauthorized access attempts.

5.2 Administrative Safeguards

• Regular staff training on data privacy and security best practices
• Data protection policies and procedures for employees who handle personal information
• Vendor due diligence and contractual data protection obligations with third-party service providers

5.3 Physical Safeguards

• Secure access controls to physical locations where data is stored or processed
• Secure disposal of physical media containing personal information

6. Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When personal information is no longer required, we will securely delete or anonymize it in accordance with our data retention schedules and applicable legal obligations.

7. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and deliver relevant advertising. Cookies are small text files placed on your device when you visit a website.

7.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the proper functioning of our Website, including maintaining your session while placing an order and ensuring security features operate correctly. These cookies cannot be disabled.
• Functional Cookies: Allow us to remember your preferences (such as saved delivery addresses or language settings) to provide a more personalized experience.
• Analytics Cookies: Help us understand how visitors interact with our Website by collecting information about pages visited, time spent on site, and navigation paths. We use this data to improve our Website.
• Marketing and Advertising Cookies: Used to deliver targeted advertisements based on your interests and browsing behavior, both on our Website and on third-party platforms.

7.2 Managing Your Cookie Preferences

You can control and manage cookies through your web browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of our Website and your ability to place orders or use certain features. For detailed information about managing your cookie preferences, please refer to the help documentation for your specific browser.

For more information about our use of cookies, please contact us at [email protected].

8. Your Privacy Rights

Depending on your location within the United States, you may have specific rights regarding your personal information. We are committed to honoring these rights in accordance with applicable law.

8.1 Rights Available to All Users

• Right to Know / Access: You have the right to request information about the personal data we hold about you, including the categories of information collected, the purposes for which it is used, and the third parties with whom it is shared.
• Right to Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
• Right to Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions (such as data we are required to retain for legal or regulatory compliance).
• Right to Opt Out of Marketing: You have the right to opt out of receiving marketing communications from us at any time. You can do so by clicking the "unsubscribe" link in any marketing email we send, or by contacting us directly.
• Right to Data Portability: You have the right to request a copy of your personal information in a commonly used, machine-readable format.

8.2 Additional Rights for California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

• Right to Know About Selling or Sharing: The right to know whether we sell or share your personal information and to opt out of such selling or sharing.
• Right to Limit Use of Sensitive Personal Information: The right to limit our use and disclosure of sensitive personal information to certain permitted purposes.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you goods or services, charge different prices, provide a different level of service, or suggest that you will receive a different level of service for exercising your privacy rights.
• Right to Opt Out of Automated Decision-Making: The right to opt out of certain automated decision-making processes that produce legal or similarly significant effects.

8.3 How to Exercise Your Rights

To exercise any of your privacy rights, please submit a verifiable consumer request by contacting us using one of the following methods:

We will respond to your request within 45 days of receipt. If we require additional time (up to 90 days total), we will inform you of the extension in writing within the initial 45-day period. We may need to verify your identity before processing your request. We will not charge a fee for processing your request unless it is excessive, repetitive, or manifestly unfounded.

8.4 Authorized Agents

California residents may designate an authorized agent to submit a privacy rights request on their behalf. To do so, the authorized agent must provide written authorization signed by you, and we may require you to verify your identity directly with us before processing the request.

9. Children's Privacy

We comply with the Children's Online Privacy Protection Act (COPPA), which restricts the collection of personal information from children under the age of 13 without verifiable parental consent. Our Website is not designed for or targeted at children, and we take appropriate measures to prevent the collection of information from underage users.

If you are a parent or legal guardian and believe that your child under the age of 13 has provided us with personal information without your consent, please contact us immediately at [email protected]. We will take prompt action to remove such information from our systems.

Users between the ages of 13 and 17 should not use our Website without the supervision and consent of a parent or legal guardian. By using our Website, you represent and warrant that you are at least 18 years of age or that you are a parent or legal guardian who has authorized a minor under your supervision to use our services.

10. International Data Transfers

Green Lantern Pizza is based in the United States, and the personal information we collect is stored and processed primarily within the United States. If you are accessing our Website from outside the United States, please be aware that your personal information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your home country.

By using our Website and providing us with your personal information, you consent to the transfer of your data to the United States for the purposes described in this Privacy Policy.

Where we engage third-party service providers located outside the United States, we take appropriate measures to ensure that such transfers comply with applicable laws and that your personal information remains adequately protected, including through the use of contractual data protection agreements.

11. Third-Party Links and Services

Our Website may contain links to third-party websites, applications, or services that are not owned or controlled by Green Lantern Pizza. This Privacy Policy applies only to our Website and services. We have no control over and assume no responsibility for the privacy practices of third-party sites or services.

When you click on a link to a third-party website, you will be subject to that website's own privacy policy and terms of service. We encourage you to review the privacy policies of any third-party websites you visit. The inclusion of a link to a third-party website does not imply our endorsement of that website or its privacy practices.

Third-party services we may integrate with our Website include, but are not limited to:

• Payment processors (e.g., Stripe, PayPal, Square)
• Social media platforms (e.g., Facebook, Instagram, Google)
• Mapping and location services (e.g., Google Maps)
• Analytics platforms (e.g., Google Analytics)
• Delivery tracking platforms

12. Do Not Track Signals

Some web browsers and devices allow users to send "Do Not Track" (DNT) signals to websites to indicate that they do not wish to be tracked. Currently, there is no universally accepted standard for how websites should respond to DNT signals. At this time, our Website does not respond to DNT signals from browsers. However, you can manage your tracking preferences through cookie settings and opt-out mechanisms described in this Privacy Policy.

If a universal DNT standard is established and adopted by the industry, we will update our practices accordingly and reflect such changes in an updated version of this Privacy Policy.

13. Marketing Communications and Opt-Out

With your consent where required by applicable law, we may send you promotional emails, SMS messages, or push notifications about Green Lantern Pizza's products, services, special offers, and promotions.

13.1 Email Marketing

You can unsubscribe from our marketing emails at any time by:

• Clicking the "Unsubscribe" link at the bottom of any marketing email we send to you
• Contacting us directly at [email protected] with a request to be removed from our marketing list

Please note that even if you opt out of marketing communications, we may still send you transactional or service-related emails necessary for the operation of your account and fulfillment of your orders (such as order confirmations and delivery updates).

13.2 SMS Marketing

If you have opted in to receive SMS marketing messages from us, you can opt out at any time by replying "STOP" to any marketing text message we send, or by contacting us directly.

13.3 Online Behavioral Advertising

We may participate in interest-based advertising programs that allow us to display targeted advertisements to you based on your online activities. You can opt out of interest-based advertising through industry opt-out programs such as the Digital Advertising Alliance (DAA) at www.aboutads.info or the Network Advertising Initiative (NAI) at www.networkadvertising.org.

14. How to File a Complaint

If you believe that we have not handled your personal information in accordance with this Privacy Policy or applicable law, we encourage you to first contact us directly so that we can attempt to resolve your concern.

14.1 Internal Complaint Process

To submit a privacy complaint or concern, please contact us at:

We will acknowledge receipt of your complaint within 10 business days and aim to resolve it within 30 business days. If your complaint is complex or requires additional investigation, we will keep you informed of the progress and expected resolution timeline.

14.2 Filing a Complaint with Regulatory Authorities

If you are not satisfied with our response or believe that your privacy rights have been violated, you have the right to file a complaint with the appropriate regulatory authority. In the United States, relevant authorities include:

• Federal Trade Commission (FTC): The FTC enforces consumer protection laws, including those related to unfair or deceptive practices involving personal information. You can file a complaint at reportfraud.ftc.gov or call 1-877-382-4357.
• California Privacy Protection Agency (CPPA): California residents may file a complaint with the California Privacy Protection Agency regarding violations of the CCPA/CPRA. Visit cppa.ca.gov for more information.
• State Attorney General Offices: Residents of other states may contact their respective state Attorney General's office to report potential violations of state consumer protection and privacy laws.

15. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or business operations. When we make material changes to this Privacy Policy, we will:

• Update the "Last Updated" date at the top of this page
• Post a prominent notice on our Website informing users of the changes
• Where required by law or where we deem it appropriate, send you a notification via email

We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your personal information. Your continued use of our Website after the effective date of any updated Privacy Policy constitutes your acceptance of the changes.

16. Legal Basis for Processing

We process your personal information based on the following legal grounds under applicable United States law:

• Performance of a Contract: Processing is necessary to fulfill your food orders, manage your account, and provide the services you have requested.
• Legal Obligation: Processing is necessary for compliance with applicable federal and state laws, including tax, financial reporting, and consumer protection regulations.
• Legitimate Business Interests: Processing is necessary for our legitimate business interests, such as improving our services, preventing fraud, and ensuring the security of our platform, provided that such interests are not overridden by your rights and interests.
• Consent: Where required by law, we will obtain your consent before processing your personal information for specific purposes, such as sending marketing communications or using non-essential cookies.

17. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us. We are committed to addressing your privacy concerns promptly and transparently.

We aim to respond to all privacy-related inquiries within 5 to 10 business days. For time-sensitive matters, please clearly indicate the urgency in your message subject line.